Service Package Options
Bicycling in the Midwest is in high demand on a seasonal basis- especially during the months of March-September. Folks wanting the quickest service need to consider the following:
The fall and winter months (October-January) are great months to bring your bike in for tune-ups/service! During the busy season, one should expect a wait to get their bike(s) back. It may be several days to a couple weeks depending on the time of year. We ask that folks please pick up their bikes as soon as possible after being contacted that their bike is ready to go. The more challenging or involved the service job is, particularly if they require hard-to-get parts (especially with older bicycles) may equate to longer turnaround times. This is out of our control and we ask for patience if this situation happens.
**A tune-up on your bike during the off-season will not "disappear" before spring. In fact, you'll be out riding on those glorious days while everyone else is waiting a week or more for their bike to be serviced!
**If you are looking to avoid long wait times for service work, plan accordingly and bring your bike in during the months of October-January.
If you own an electric-pedal assist bicycle, make sure you do not store the battery for your bike fully charged during the winter months. One should have the battery down anywhere from 60-40% if they will not be riding the bike for several months.
**All tune-ups are done first-come/first-served - We do not schedule service appointments. We do not promise same-day service for any tune-ups under any circumstance.
If at all possible, plan ahead and bring your bike in well before your race/event week or the weekend. (Especially if you have put a lot of miles on your current drivetrain.) Please keep this in mind if you plan to do the big bike ride across Iowa- we get an influx of service work with hope of a short turnaround time the week before that event. It's never a great idea to bring your bike in last minute as we may need additional time to order replacement parts if needed.
Keep in mind that during the spring and summer seasons: good weather = crazy busy! We try to knock out simple fixes on the spot, but it might be something that you have to pick up later in the day. Depending on customer flow (especially on weekends) we cannot guarantee work being done on the spot without interruptions during the busy season.