We wanted to take some time to address some rumors we've recently heard. Sometimes our messages get misinterpreted as permanent or taken out of context. PLEASE READ the entire post!
#1. We DO service all makes and models of non-electric bicycles. We do reserve the right to refuse to work on a bicycle if we deem that it would not be cost-effective, safe, and/or if it's not something that we feel falls within our wheelhouse of expertise.
#2. We DO service electric pedal-assist bicycles IF
A. It's a brand we sell
B. It has a BOSCH motor system
If your e-bike doesn't meet these qualifications we will try to recommend a shop that may work on your bike.
#3. We might post on our Facebook/Instagram/Website if we are needing to TEMPORARILY limit or pause our intake of service work. We do this so we have an opportunity to catch up if we are becoming overloaded during the beginning of the main cycling season. Truth be told, we can only store so many bicycles at one time! Once we are caught up, we will publish a post letting folks know that we are accepting service work again. Somehow, past posts have been misinterpreted and folks think we no longer service bicycles anymore.
#4. We accept service work ALL YEAR ROUND!
Please note that we've always encouraged folks to bring bicycles in for service at the END of their riding season. The BEST time to get your bike serviced quickly is any time between October-January. If you are one that likes to have their bicycle serviced before the riding season starts, bring your bicycle in at the END of your riding season. That way we can work on it when you don't need it AND it's ready for the start of your riding season in the spring!
In the spring/summer season we are super busy and you WILL experience much longer turnaround times. This will never change.
We hope this clarifies a few things, and we encourage folks to reach out if there are any questions! Thank you so much for your continued support in helping to sustain your locally-owned, independent bike shop!
Travis & Josie
Now Is The Time To Bring Your Bike(s) In For Service!
You read that right! The months of October-January are the BEST months to bring your bike in for service work.
A tune-up on your bike during the off-season will not "disappear" before spring. In fact, you'll be out riding on those glorious days while everyone else is waiting a week or more for their bike to be serviced!
If you are looking to avoid long wait times for service work, plan accordingly and bring your bike in during the months of October-January.
Also, if you own an electric-pedal assist bicycle, make sure you do not store the battery for your bike fully charged during the winter months. One should have the battery down anywhere from 60-40% if they will not be riding the bike for several months.
Helpful Tips To Get You Back Riding ASAP
Bicycling in the Midwest is in high demand on a seasonal basis- especially during the months of March-September. Folks wanting the quickest service need to consider the following:
The fall and winter months (October-January) are great months to bring your bike in for tune-ups/service! During the busy season one should expect a wait to get your bike(s) back. It may be several days to a couple weeks depending on the time of year. We ask that folks please pick up their bikes as soon as possible after being contacted that their bike is ready to go.
More challenging or involved the service job is, particularly if they require hard-to-get parts (especially with older bicycles) may equate to longer turnaround times. This is out of our control and we ask for patience if this situation happens.
All tune-ups are done first-come/first-served - We do not schedule service appointments.
If at all possible, plan ahead and bring your bike in well before your race/event week or the weekend. (Especially if you have put a lot of miles on your current drivetrain.) Please keep this in mind if you plan to do the big bike ride across Iowa- we get an influx of service work with hope of a short turnaround time the week before that event. With supply chain shortages on parts, it is not recommended to bring your bike in last minute. We may need additional time to order replacement parts if needed.
Keep in mind that during the spring and summer seasons: good weather = crazy busy! We try to knock out simple fixes on the spot, but it might be something that you have to pick up later in the day. Depending on customer flow (especially on weekends) we cannot guarantee work being done on the spot without interruptions during the busy season.
Stay In The Know!
Explore Decorah by bike! We have a great selection of bikes to meet your needs so you can have an enjoyable time seeing the sights of the Trout Run Trail, mountain bike trails, and more!