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Policies and Shipping


We stand behind everything we sell. If for any reason you are not satisfied with your purchase, simply return the item within 30 days with your original receipt and we'll replace it or give you 100% in-store credit. Please read "Returns" below for more information.


If there’s a problem with something you purchased from us, you can either bring it to our store or ship it back. Ship returns via Ground UPS or insured US Mail (we do not accept CODs). Merchandise returned that appears used will be subject to a 15% restocking fee. (Labor fees are not refundable, i.e., custom built wheels.) All returns are for in-store credit only within 30 days after the sale. You must have your original receipt to return an item to Decorah Bicycles.


This website is intended to help you. We make every effort to maintain current, accurate prices in our on-line catalog. And we strive for similar accuracy and timeliness with the other information we offer here. We appreciate your understanding should any of the prices or other information provided be incorrect and regret any inconvenience such mistakes may create. Please bring any errors you may find to our attention on your next visit or by calling or sending us an e-mail.